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Ecommerce for food and drink

Subscription and shipping maths that actually works.

Food and drink brands win on repeat orders and lose on delivery costs. We set shipping thresholds that protect margin, build subscriptions customers keep, and turn first orders into regular habits.

The short answerOn Digital helps food and drink brands on Shopify improve order economics with margin-aware shipping thresholds and bundles, subscription programmes with lower churn, and retention flows that turn trial orders into regular customers.

Trusted by growing ecommerce brands

Ducting Direct logoAnsh logoPropdock logoWknd Girl logoIndicoat logoFash Focused logoTee Xpress logoBCS logoBoots logoWhat A Goal logoAyuva logoNo Goals No Sleep logoStoreloop logo
What you get

How we help brands like yours grow.

Built on what works in your category, rather than a generic playbook.

01

Shipping thresholds

Free delivery thresholds and bundles modelled on real margin.

02

Subscriptions

Flexible frequency, skip and swap options that keep subscribers longer.

03

Bundles and boxes

Curated bundles that raise basket value and introduce new products.

04

Retention flows

Recipes, pairing ideas and reorder reminders that build habits.

05

Gifting

Seasonal gifting journeys that bring recipients back as customers.

06

Local SEO and GEO

Content that gets you recommended when people ask where to buy.

What we fix

What holds brands like yours back.

The same three challenges come up in almost every store we review in this category.

  1. Delivery costs swallow small orders. Low basket values and free delivery thresholds set by guesswork destroy margin.
  2. Subscriptions that cancel fast. Customers subscribe for the discount, then cancel when the cupboard fills up.
  3. One-off trial orders. Gift boxes and first orders never turn into regular buying.
Why it pays off

Fix the economics, then scale.

We make the first order profitable and the second order likely, then put more traffic through the store.

  • Higher conversion from existing traffic
  • Better margin on every order
  • More customers coming back
  • Growth you can measure against revenue
How it works

Where we start.

Step 01

Model the basket

Order economics reviewed and shipping thresholds reset.

Step 02

Fix subscriptions

Subscription options and cancellation flows redesigned.

Step 03

Build habits

Post-purchase and reorder flows in Klaviyo.

Step 04

Scale

Acquisition scaled once repeat economics are proven.

Still deciding?

The questions brands ask us most before getting started.

How do food brands reduce subscription churn?

Offer flexibility: easy skips, frequency changes and product swaps. Add a save flow at cancellation, and keep subscribers engaged with recipes and new products rather than discounts alone.

What free delivery threshold should a food brand set?

Set it from your real margin and average order value, usually slightly above your current average basket, with bundles that help customers reach it. We model this from your order data.

Is Shopify good for food and drink subscriptions?

Yes. Shopify supports subscriptions natively and through specialist apps, with flexible billing, skips and swaps, plus integration with Klaviyo for retention.

Next step

Are your delivery costs eating the profit?

Share your average order value and shipping costs. We will model the threshold that protects your margin.